Privacy Policy

Primeloan's loan services are authorized by PHILIPPINE TOP PLATINUM LENDING CORPORATION, a licensed lending institution regulated by the Securities and Exchange Commission (SEC) of the Philippines. It operates under SEC Registration No. CS201421830 and holds Certificate of Authorization No. 1899, ensuring full compliance with the SEC's rules and oversight.

Primeloan is operated by PESO 101 LENDING SERVICE INC.

At Primeloan, we are committed to safeguarding your privacy and handling your personal data with the utmost care and responsibility. This Privacy Policy outlines the types of information we collect from users of our financial loan app, "Primeloan," and explains how we use, share, and protect this data. By using our app, you consent to the terms set forth in this Privacy Policy.

1.Data Collection Categories

To ensure the best experience for you, we collect various types of personal data:

• Personal Information: This includes your full name, date of birth, contact details (email, phone, address), and employment information. These details are necessary for account creation, identity verification, and processing loan applications.
• Financial Information: We gather data on your financial status, including income, job history, and other relevant financial records. This information is used to assess your creditworthiness and facilitate the loan approval process.
• Location Information: With your permission, we may collect location data from your device to enhance service delivery and prevent fraud. This information helps verify your identity and determine your eligibility for certain loan products.
• Device Information: We collect details about your device, such as model, operating system, and IP address. This assists us in optimizing the app’s performance across different devices and improving your overall experience.
• Usage Information: We monitor how you interact with the app, including which features you use and how often. This allows us to refine the app’s functionality and make it more user-friendly.
• IDFA Information: Our app may utilize your device’s Advertising Identifier (IDFA) to deliver personalized ads, enhance ad performance, and prevent fraudulent activities. We value your privacy and will seek your consent before tracking this information.

2.Data Usage Purposes

We collect and use your personal information for several key purposes:

• Loan Application Processing: Your data helps us assess and process loan applications, including verifying your identity, evaluating your creditworthiness, and managing loan disbursements.
• Customer Support: We use your information to assist with any questions or issues you encounter while using our app, ensuring we provide personalized support.
• Services Improvement: By analyzing your data, we identify usage trends, enhance features, and optimize the app’s overall user experience, enabling us to continually improve our services.
• Marketing Communications: With your consent, we may send you promotional offers or updates about new products, features, or services that may interest you. You can opt out of these communications at any time.

3.Third-Party Data Sharing

Your privacy is our priority, and we are committed to protecting your information. However, to enhance your experience and provide certain services, we may share your data with trusted third parties, including:

• Credit Bureaus and Financial Institutions: In order to evaluate your creditworthiness and process your loan, we may share necessary personal and financial information with credit bureaus and financial partners.
• Service Providers: We may work with third-party vendors for services such as technical support, payment processing, data storage, and customer support. These providers are bound by confidentiality agreements and may only use your data to perform their duties.
• Legal and Regulatory Authorities: When required by law or to protect our legal rights, we may disclose your data to government bodies, law enforcement agencies, or other entities involved in legal matters.

4.Managing Your Personal Data

As a user of our app, you have control over your personal data. Here’s what you can do:

• Access and Update Your Information: You can view and edit the personal details we have on file by logging into your account or contacting our customer support team.
• Control Data Sharing: When prompted, you have the option to withhold certain personal or financial information. Please note that this may limit access to some app features or the ability to apply for loans.
• Opt-Out of Marketing: You can unsubscribe from promotional emails or notifications at any time by following the provided link or adjusting your preferences in the app.
• Request Account Deletion: If you no longer wish to use our services, you can request the deletion of your account and associated data. However, please note that certain information may be retained for legal or regulatory purposes.

5.Personal Data Management

As a user of our app, you have full control over your personal data, and we take steps to ensure its security:

• Data Encryption: We encrypt sensitive data, including financial details, during transmission to prevent unauthorized access.
• Secure Storage: Your data is stored on protected servers with strict access controls, ensuring that only authorized personnel can view your personal and financial information.
• Security Audits: Regular security audits are conducted to assess and address potential vulnerabilities in our systems.

While we employ robust measures to protect your data, please note that no method of internet data transmission or electronic storage is entirely secure. We encourage you to also take steps to protect your information, such as keeping your login credentials confidential.

6.Privacy Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make updates, the revised policy will be available within the app, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we protect your information.

7.Contact Information

If you have any questions regarding this Privacy Policy or how we handle your personal data, please reach out to us at:

• Email: rosevalenzuela@peso101.com
• Address: Roberto Commercial Bldg. Cor. Tinio and E. Liwag St. San Lorenzo, Gapan, Nueva Ecija, 3125 Philippines 

By using the app, you acknowledge that you have read and understood this Privacy Policy.